We manage & protect your business 24x7 with industry leading solutions by Cisco Security.
Modernise your business & make the most of your tech investment
Unlike traditional IT Service providers, our team are experts in modern tech covering Cloud, AI, IoT and many other innovative solutions.
We don't just offer support, we offer leadership, management and technical expertise to differentiate your business and provide competitive advantage.
Through our partnerships with Cisco and Google, we bring the best of networking, Cloud, Cybersecurity & AI to your business - no matter how big or small you are.
Managed IT & Cisco Cybersecurity (1-299 users)
$149
Per user/month
Managed IT Service Component
Headache and hassle-free management of your IT environment from an expert tech & security company.
Small Robot brings over 25 Years of IT Management, Systems Administration & Support to your business.
We go beyond traditional IT Support as our team are highly skilled in modern tech - Network, Cloud & AI, to give you a technology capability that you can trust for your future.
Our team are not just reactive, we actively seek ways to simplify, improve and automate your business.
What's included:
Provide the Tech Leadership, Management & support to Modernise and accelerate your business
Manage & Secure Microsoft 365 / Google Workspace
Asset discovery & management with full inventory
Remote Software management (discover, add/remove)
Live Real-Time Desktop Support
Operating System and App patching beyond Essential 8
Business Hours Remote Support*
24*7 Automated Support via our Trained AI Support Agent
24*7 Hotline for Business Critical Events
Fully Managed & Licenced:
Microsoft 365 / Google Workspace
Remote Management software
* Business Hours Mon-Fri 8am-8pm AEST. Extended hours available on discussion.
Managed Cisco Cybersecurity Component
In addition to Managed IT Service, this service includes the Managed Cisco Cybersecurity Advanced package.
Cybersecurity Advanced is our highest-grade managed security package — powered by Cisco, and actively monitored by expert threat hunters around the clock.
This isn't "set and forget" software. It's a living security operation watching over your business every hour of every day.
What's included:
Advanced endpoint protection (EDR)
Cisco Umbrella blocks threats at the network level
Protect user on & off the network
Identity intelligence — AI-powered threat detection
Risk-based authentication
Trusted endpoint verification
Cisco Email Threat Defence - stops phishing cold
Web filtering & policy enforcement
Shadow IT & AI Usage Discovery
Advanced Cloud App & AI Controls
Deep domain inspection to uncover hidden threats
24*7 expert threat hunting
Fully Managed & Licenced:
Cisco Umbrella DNS Security Advantage
Cisco Email Threat Defence
Cisco Duo Advantage
Cisco Secure Endpoint Advantage
IT Leadership
Our team have of 30 years of IT Management & Leadership experience.
We provide the technical capability & direction to meet the business objectives.
Our relationship with strategic partners Cisco and Google give us inside running into leading network, security & cloud technologies to power your business future.
IT Engineering
Our highly highly experienced team are skilled in modern business technologies covering cloud, IoT, Data-driven Automation & AI.
Our hands-on tech team skilled in building & managing legacy infrastructure and servers, as well as migrations to newer, better and more efficient tech.
IT Support
Our hybrid human-AI support model ensures your business users get the support they need when they need it.
No long queues, slow response times, our unanswered calls.
Our trained multi-model AI Agent can take calls and chats to triage and fix issues quickly, escalating to one of our team when needed.
Managed Cisco Network
Cisco Secure Firewall and Cisco Meraki provide your business with a secure, highly performant network to keep your business online 24*7.
Users connect simply, securely from anywhere in the world and from any device.
Cisco Secure Firewall delivers AI-ready, hybrid mesh protection that unifies security across data centres, clouds, and remote environments. It provides advanced, automated threat intelligence, encrypted traffic analysis, and zero-trust segmentation, empowering organisations to block threats at machine speed without compromising network performance.
Cisco Meraki is the cloud-managed IT platform that simplifies your network. By unifying switching, wireless, security, and IoT devices into a single intuitive dashboard, Meraki eliminates complex infrastructure management, empowering your team to focus on business growth rather than daily IT troubleshooting.
Cisco Meraki is more than just an office gateway - it is an IoT powerhouse, capable of running video surveillance, environmental monitoring and many other scenarios.
Small Robot provide the installation, management & monitoring to keep your network running strong, freeing up your team to focus on your business not your infrastructure.
Do you have further questions?
Would you like to know more?
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