We support & protect your business 24x7 with industry leading solutions by Cisco Security.
Is your business truly protected in today's digital world?
Cyber threats are increasing in volume and sophistication.
Growing businesses in Australia are prime targets for cybercrime and nation-state hackers.
Without robust protection, your business's reputation, data, and finances are vulnerable.
We partner with Cisco to bring you enterprise security to protect against threats such as phishing and ransomware, and we provide threat hunting to find emerging threats.
Modernise your business & make the most of your tech investment
Unlike traditional IT Service providers, our team are experts in modern tech covering Cloud, AI, IoT and many other innovative solutions.
We don't just offer support, we offer leadership, management and technical expertise to differentiate your business and provide competitive advantage.
Through our partnerships with Cisco and Google, we bring the best of networking, Cloud, Cybersecurity & AI to your business - no matter how big or small you are.
Cybersecurity Services
Cybersecurity Threat & Maturity Assessments
The best place to start for a business of any size. Obtain a clear view of your preparedness to protect, detect and defend against modern cyber threats.
Tactical and strategic recommendations provide a roadmap to improvement.
Cybersecurity Leadership & Engineering
Our highly experienced team provide the ongoing tactical and strategic direction to ensure your business is secured against both current and emerging threats.
But we don't stop there; our hands-on engineering team do the implementation & ongoing management to keep you secure.
24*7 Cybersecurity Threat Detection & Response
Cybercriminals and nation-sponsored hackers are well funded, highly skilled & resourced, and with their global presence they ensure attacks happen will businesses are sleeping; this is their optimal time.
We keep an eye on your business 24*7 to ensure threats are neutralised.
Small Robot Managed Cisco Security Solutions
Managed Cisco Shadow IT/AI & Internet Threat Protection
$6
\ Per seat/month
Stop 90% of Cyber Attacks Before They Reach Your Business for the price of a coffee per month !
Most cyberattacks start at the DNS layer — the moment your browser or app looks up a website. Cisco Umbrella stops threats at this point, before malicious content ever reaches your devices or network.
Small Robot delivers Cisco Umbrella as a fully managed, monitored subscription — deployed by experienced security professionals, not generalist IT staff.
Includes:
Stops attacks before they start, at the network level
Phishing & malware prevention
Covers users in the office, at home, or travelling
Uncover Shadow IT & AI
Rapid deployment
24/7 monitoring by Small Robot
Complimentary free installation* (saving up to $2000)
Includes Cisco Umbrella DNS Security Essentials Licence
Managed Cisco Advanced Identity & Access Protection
$15
Per user/month
Advanced Identity Security That Thinks — Managed 24/7 by Small Robot
Includes Identity Protection features :
Cisco Identity Intelligence — AI-powered threat detection that standard tools miss.
Risk-Based Authentication
Duo Passport — reduces how often users re-authenticate
Session Theft Protection
Device Health Posture Checks
Adaptive Access Policies
Strong MFA & Passwordless
Single Sign-On (SSO)
Trusted Endpoint Verification
Complimentary free installation* (saving up to $5000)
Includes Cisco Duo Advantage with Cisco Identity Intelligence Licence
Managed Cisco Cybersecurity Essentials
$25
Per user/month
Fully Managed Cybersecurity for Australian Businesses
Running a smaller business doesn't mean accepting big security risks. Small Robot's Cybersecurity Essentials gives you the same Cisco Security enterprise-grade protection used by large corporations — fully deployed, managed, and monitored 24/7 by our team of real security experts.
Whether your team is in the office or working remotely, this subscription keeps every device, user, and connection protected against ransomware, phishing, malware, data breaches, and credential theft.
What's included:
Cisco Secure Endpoint protection — Modern malware defence across all desktops and laptops
Cisco Umbrella Business-wide internet security
Cisco Duo Access security — Hard for hackers, easy for users
Cisco Email Threat Defence - stops phishing cold
Instant threat blocking — Known threats stopped before they reach your users
24/7 security monitoring — Our analysts watch for threats around the clock and alert you to active or attempted attacks
Fully Managed & Licenced:
Cisco Umbrella DNS Security Essentials
Cisco Email Threat Defence
Cisco Duo Essentials
Cisco Secure Endpoint Essentials
Managed Cisco Cybersecurity Advanced
$45
Per user/month
Premium Managed Security for Businesses that can't afford a Breach
When your business handles sensitive data, serves regulated industries, or simply can't tolerate downtime, you need more than basic protection. Small Robot's Cybersecurity Advanced is our highest-grade managed security package — powered by Cisco, and actively monitored by expert threat hunters around the clock.
This isn't "set and forget" software. It's a living security operation watching over your business every hour of every day.
What's included:
Advanced endpoint protection (EDR)
Cisco Umbrella blocks threats at the network level
Protect user on & off the network
Identity intelligence — AI-powered threat detection
Risk-based authentication
Trusted endpoint verification
Cisco Email Threat Defence - stops phishing cold
Web filtering & policy enforcement
Shadow IT & AI Usage Discovery
Advanced Cloud App & AI Controls
Deep domain inspection to uncover hidden threats
24*7 expert threat hunting
Fully Managed & Licenced:
Cisco Umbrella DNS Security Advantage
Cisco Email Threat Defence
Cisco Duo Advantage
Cisco Secure Endpoint Advantage
Why choose Cisco cybersecurity with SmallRobot?
• Global leadership, local expertise: benefit from Cisco's world-renowned security innovation, delivered and supported by Small Robot's local team.
• Comprehensive protection: from securing user identities and internet access to
protecting every endpoint, Cisco offers a unified, layered defence against a wide
array of threats.
• Simplified management: our solutions are designed for ease of use, allowing you to manage complex security with intuitive interfaces and expert support.
• Proactive threat intelligence: powered by Cisco Talos, you get continuously
updated threat intelligence to stay ahead of emerging dangers.
Managed IT Services
IT Leadership
Our team have of 30 years of IT Management & Leadership experience.
We provide the technical capability & direction to meet the business objectives.
Our relationship with strategic partners Cisco and Google give us inside running into leading network, security & cloud technologies to power your business future.
IT Engineering
Our highly highly experienced team are skilled in modern business technologies covering cloud, IoT, Data-driven Automation & AI.
Our hands-on tech team skilled in building & managing legacy infrastructure and servers, as well as migrations to newer, better and more efficient tech.
IT Support
Our hybrid human-AI support model ensures your business users get the support they need when they need it.
No long queues, slow response times, our unanswered calls.
Our trained multi-model AI Agent can take calls and chats to triage and fix issues quickly, escalating to one of our team when needed.
Managed IT Solutions
Complete Care IT & Cisco Cybersecurity (1-299 users)
$149
Per user/month
Managed IT Service Component
Headache and hassle-free management of your IT environment from an expert tech & security company.
Small Robot brings over 25 Years of IT Management, Systems Administration & Support to your business.
We go beyond traditional IT Support as our team are highly skilled in modern tech - Network, Cloud & AI, to give you a technology capability that you can trust for your future.
Our team are not just reactive, we actively seek ways to simplify, improve and automate your business.
What's included:
Provide the Tech Leadership, Management & support to Modernise and accelerate your business
Manage & Secure Microsoft 365 / Google Workspace
Asset discovery & management with full inventory
Remote Software management (discover, add/remove)
Live Real-Time Desktop Support
Operating System and App patching beyond Essential 8
Business Hours Remote Support*
24*7 Automated Support via our Trained AI Support Agent
24*7 Hotline for Business Critical Events
Fully Managed & Licenced:
Microsoft 365 / Google Workspace
Remote Management software
* Business Hours Mon-Fri 8am-8pm AEST. Extended hours available on discussion.
Managed Cisco Cybersecurity Component
In addition to Managed IT Service, this service includes the Managed Cisco Cybersecurity Advanced package.
Cybersecurity Advanced is our highest-grade managed security package — powered by Cisco, and actively monitored by expert threat hunters around the clock.
This isn't "set and forget" software. It's a living security operation watching over your business every hour of every day.
What's included:
Advanced endpoint protection (EDR)
Cisco Umbrella blocks threats at the network level
Protect user on & off the network
Identity intelligence — AI-powered threat detection
Risk-based authentication
Trusted endpoint verification
Cisco Email Threat Defence - stops phishing cold
Web filtering & policy enforcement
Shadow IT & AI Usage Discovery
Advanced Cloud App & AI Controls
Deep domain inspection to uncover hidden threats
24*7 expert threat hunting
Fully Managed & Licenced:
Cisco Umbrella DNS Security Advantage
Cisco Email Threat Defence
Cisco Duo Advantage
Cisco Secure Endpoint Advantage
FAQ's for Internet Protection
Don't worry, we got you. Here are some answers for your questions.
Yes. Because protection works at the DNS level, it follows users to any network — home broadband, mobile data, or public Wi-Fi.
DNS (Domain Name System) is how your devices find websites. Attackers use malicious domains to host phishing pages, deliver malware, and control compromised systems. DNS security blocks these domains before your device ever connects — stopping attacks at the very first step.
Antivirus scans files after they arrive on your device. Umbrella prevents the connection to malicious sources in the first place — it's prevention before infection, not detection after the fact.
No. Cisco Umbrella is cloud-delivered and requires no on-site hardware. Deployment typically takes minutes.
Our team of security analysts review your Umbrella environment, investigate suspicious activity, and proactively alert you to threats targeting your business — rather than leaving you to interpret security dashboards yourself.
You can purchase it as a standalone subscription. You can also purchase with our identity protection as per above. It's also included as a component of our Cybersecurity Essentials and Advanced packages for businesses wanting a fully managed, end-to-end solution.
Not at all. That's the point of Small Robot managing it. You don't need to understand DNS security to benefit from it. We handle everything.
FAQ's for Identity Protection
Don't worry, we got you. Here are some answers for your questions.
Our team of security analysts review your Umbrella environment, investigate suspicious activity, and proactively alert you to threats targeting your business — rather than leaving you to interpret security dashboards yourself.
You can purchase it as a standalone subscription. You can also purchase it with our internet protection as per above. It's also included as a component of our Cybersecurity Essentials and Advanced packages for businesses wanting a fully managed, end-to-end solution.
MFA means verifying your identity with something beyond just a password — typically a second factor like a phone app approval or a code. Since most breaches involve stolen credentials, MFA stops attackers even when they have a legitimate password.
Microsoft's built-in MFA is a baseline, but it doesn't include AI-powered threat detection, risk-based access decisions, session theft protection, Active Directory monitoring, or cross-application identity visibility. Duo Advantage provides a unified, managed identity security layer across your entire environment — not just Microsoft apps — and gives Small Robot's team the visibility to detect and respond to identity threats before they become breaches.
Standard MFA (like SMS codes) can still be intercepted or spoofed by sophisticated phishing attacks. Duo uses modern authentication standards (like FIDO2/passkeys) that can't be replicated by a fake login page — making it dramatically harder for attackers to bypass.
No — Duo is specifically designed to be easy for legitimate users. Risk-based authentication means your team won't be bombarded with approval requests for every routine login. Friction is reserved for unusual or suspicious access attempts.
SSO lets your team log in once and access all their business apps — email, file storage, CRM, project tools — without logging in separately to each one. It's more secure (fewer passwords to steal) and far more convenient for staff. Most businesses with 10+ staff benefit significantly from SSO.
Trusted endpoint verification checks that the device trying to log in meets your security requirements — like having up-to-date software, encryption enabled, or an approved operating system. Unrecognised or non-compliant devices are blocked, even with correct credentials.
Risk-based authentication evaluates signals like the user's location, the device they're using, the time of day, their normal behaviour patterns, and network context — then decides how much verification to require. A staff member logging in from their usual device on the office network might get through seamlessly. The same account logging in from an overseas IP at 2am gets challenged with additional verification or blocked entirely. It's security that's proportionate to the actual risk.
ITDR is the identity equivalent of endpoint detection and response (EDR). It continuously monitors your identity infrastructure — including your Microsoft 365 or Google Workspace directory — for signs of compromise: unusual privilege escalation, suspicious login patterns, lateral movement between accounts, and other attacker behaviours. When threats are detected, Small Robot's team investigates and responds.
FAQ's for Cybersecurity Essentials
Don't worry, we got you. Here are some answers for your questions.
It means you don't have to do anything ongoing. Small Robot's security team deploys, configures, monitors and manages everything. You get protected without needing in-house IT security expertise.
Yes. Protection follows the user, not just the office network, so remote and hybrid workers are covered wherever they connect.
Small and medium-sized Australian businesses up to Small Enterprise — particularly those handling sensitive customer data, financial information, or operating in regulated industries. It's ideal for teams of 5–2000 users who want real security without a full-time cybersecurity team.
Essentials covers endpoint protection, business-wide internet security, access controls, and 24/7 monitoring — everything most SMBs need. Advanced adds identity intelligence, deeper cloud visibility, AI-powered threat detection, mobile/roaming user protection, and expert threat hunting. See the Advanced plan for more.
No. Our team handles installation with step-by-step guidance. You (or someone you nominate) will need to assist with a few end-user-side steps. Admin access to Microsoft 365 or Google Workspace may be required.
Most businesses are up and running within a few business days of purchase.
No minimum. Each licence covers one user — just select the quantity that matches your team size.
FAQ's for Cybersecurity Advanced
Don't worry, we got you. Here are some answers for your questions.
Advanced adds several critical layers: DNS-layer internet protection, mobile user coverage, web filtering, shadow IT discovery, deep inspection of risky domains, AI-powered identity threat detection, risk-based authentication, and proactive expert threat hunting. It's designed for businesses with higher risk profiles or compliance requirements.
Most security tools respond to known threats. Threat hunting means our analysts are actively looking for signs of compromise that automated tools may miss — unusual patterns, early-stage intrusions, and adversaries trying to stay hidden. It's the difference between reactive and proactive security.
Shadow IT & AI refers to apps, tools, or services your staff use without IT approval — things like personal cloud storage, ChatGPT/Claude, or messaging apps. These can create data leaks or security gaps. Advanced lets you discover and control them.
Not if you handle sensitive data, serve clients in healthcare, legal, finance, or government, or simply can't afford the cost and reputational damage of a breach. The Advanced plan is priced per user, so it scales to your team size.
Yes. Mobile and roaming user protection is built in, so your team is covered whether they're in the office, at a café, or travelling internationally.
In most cases, our solution complements or replaces fragmented security tools with a unified, managed platform. Our team will assess your current setup during onboarding.
Do you have further questions?
Would you like to know more?
Do you have specific cybersecurity needs?
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