Fully IT managed

We believe that IT shouldn’t be a headache or a hidden cost; it should be a powerful engine for your growth. That’s why we’ve crafted two distinct Pro-active Managed IT services—Essentials and Advanced—designed not just to fix your tech, but to strategically align it with your business goals, bolster your defenses, and ultimately, free you up to do what you do best: grow your business.

Small Robot’s fully managed service delivers comprehensive solutions, ensuring your technology infrastructure is robust and secure, allowing you to concentrate on your team and business objectives.

Strategic IT Leadership

  • Virtual IT Leadership: CIO/CTO/IT Manager services to align technology with business goals.

  • IT Strategy & Roadmap: Tailored strategies to meet your business objectives.

  • Virtual CISO: Comprehensive cyber security strategy to safeguard your business.

Architecture

& Engineering

  • Virtual IT & Security Architects: Design secure technology solutions (optional on-demand).

  • Virtual IT & Security Engineers: Implementation and ongoing operations (optional on-demand or BAU models).

Cyber Security

  • 24/7 Cyber Security Protection: Continuous monitoring and response by experts covering your entire business infrastructure, not just endpoints.

  • Cyber Security Assessments: Initial maturity and capability assessments to evaluate and enhance your security posture.

  • Comprehensive Security Monitoring: Protection for M365, Google Workspace, identity and access management, servers, networks, and internet access.

Support & Management

  • IT Support: Remote support available 8 AM - 6 PM, 5 days a week (additional hours/on-site support available).

  • End-User Support: Assistance for changes and updates.

  • Managed Patching: Regular system updates and management.

  • Asset Management: Comprehensive oversight of your technology assets.

  • Procurement Services: Optional assistance with technology procurement.

Cloud & AI Solutions

  • Cloud Adoption Strategy: Guidance to leverage cloud solutions for enhanced service and competitive advantage.

  • AI Adoption Strategy: Secure integration of AI to boost performance and business processes.

Managed Communications (Optional)

Fully managed internet/network services, voice solutions, and secure collaboration through trusted partners.

Shop our services

AUD $150 ex GST/user/month, (includes services and licensing as outlined below).

Included licensing

We provide a robust set of licensed tools to enhance your IT and security infrastructure:

Microsoft 365 Standard

Cisco Duo Advantage

Cisco Umbrella Secure Internet Gateway

CrowdStrike Falcon Defend

NinjaOne Remote Management

Cisco Email Threat Defence (M365)


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